Enterprise Phone Systems Buyer's Guide
Save time and simplify your purchase of the right PBX system with this in-depth guide to the leading premise PBX systems for large enterprises.
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6 Best Practices for Selecting ERP Software
ERP solutions are, by nature, large and complex. How do you select the solution best-suited to your firm?
In this guide, Focus Experts share their top 6 best practices for selecting ERP software.
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Enterprise Phone Systems Comparison Guide
This in-depth guide features side-by-side comparisons of multiple topics including:
Basic and advanced features
Management and administration
Security
Support
Pricing
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2010 Midrange IP Phone Comparison Guide
Compare side-by-side functionalities of the eight leading IP phones. When it comes to choosing what's right for your company, the specifics determine which phone best suits your needs. We've done all of the research for you in the new IP Phone Comparison Guide.
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SMB Phone Systems Comparison Guide
Get the industry's leading comprehensive Comparison Guide to compare the top 10 office phone system vendors and how their products and services stack up for small to large businesses!
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The 2011 Focus Experts' Guide to Buisiness Intelligence
Figure out what stage of BI "maturity" you are in and then what features you need and what vendor choices you have at that stage. If you need to pick the right BI vendor and solution, this Experts' Guide is a must-read!
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The 2011 Focus Experts' Guide: Enterprise Phone Systems
In this Focus Experts' Guide, you will find the insights and information you need, including:
Current market conditions and trends
A list of key vendors
What product, vendor and cost considerations to make
How to determine your Buyer Type to drive solution choices
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The 2011 Focus Experts' Guide to Enterprise Resource Planning
This Experts' Guide demystifies ERP so you can make an informed buying decision. You will find a wealth of insight, analysis and information intended to help you understand and select an ERP system.
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5 Features Any VoIP Phone System Should Have
Our Focus Brief 5 Standard Features Any VoIP Phone System Should Have and current Focus Phone Systems Comparison Guide will give you the critical data you need to make an informed decision on business phone systems.
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SMB Phone Systems Buyer's Guide
Learn how to save costs across your company by choosing or upgrading the most reliable and cost-effective business phone system.
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Checklist: Adding Up the Return on IP Telephony Investments
Don't put your business' new phone system on hold. Look beyond your total cost of ownership. Your investment in an IP Phone system drives savings throughout the company. From fewer infrastructure costs to lower reception overhead, find out just how much value a phone system investment will return.
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5 Top HR Modules for ERP Systems
Budgeting for a new Enterprise Resource Planning solution for HR? Find out how to avoid your competitors' mistakes before adding or upgrading a system.
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ERP: Uniting Manufacturing and Inventory in Lean Times
Tough times call for greater efficiencies. But is ERP your best weapon to achieve leaner production and inventory?
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5 Critical Points for ERP Success
ERP implementation failures are common but they can be avoided. This brief offers you the 5 key tips for a successful ERP implementation.
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Midmarket ERP Buyer's Guide
You read about Enterprise Resource Planning (ERP) in every business publication you pick up these days, but an ERP implementation has the potential to go terribly wrong.
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Integrating Mobile Phones with Your Business Phone System
Today's mobile devices can be seamlessly integrated with the modern business phone systems. Designed the right way, a fully featured business communications solution will simplify your business and speed communication across your organization. Our Integrating Mobile/Phone Systems Research Package gives you the tools you need to make it happen.
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IP Phone Comparison Guide
Learn how you can reduce costs quickly without giving up the feature-rich, state-of-the-art telephony system your company needs. Check out the industry’s top IP phones and see which one can save your company up to 60% on your telephony bill.
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10 Questions to Ask when Choosing a Midmarket ERP Solution
Have you put together the most important questions to ask your potential ERP vendors? Before buying a midmarket or enterprise-level ERP system, you must get answers to these top 10 questions compiled from our ERP analysts who speak with 1000's of Finance, Manufacturing and Operations buyers.
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Manufacturing Resource Planning Vendor Landscape
As a manufacturer assessing ERP solutions, it's critical to consider solutions specifically built for manufacturing applications.
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2011 Trends Report: Enterprise Resource Planning (ERP)
Enterprise Resource Planning (ERP) automates many aspects of an organization's operations, cascading across traditional boundaries of operations, finance, manufacturing and more. As such, changes in the ERP market can cause a ripple effect in your business.
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2011 Trends Report: Unified Communications
How will IM, video, telephony and other elements of UC change in the coming year?
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Hosted PBX System Comparison
This comparison guide evaluates the following Hosted VoIP PBX providers: AccessLine, Aptela, Bandwidth, Covad Global Phone, 8x8, Speakeasy, Smoothstone, Vocalocity, plus many more.
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ERP Implemented the Right Way
Understand the ERP market, evaluate your business needs vs. vendor offerings and fully implement a solution. Avoid headaches down the road by being fully prepared with this essential research.
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Essential Features of Manufacturing ERP Software
Enterprise Resource Planning (ERP) systems can seem like giant beasts when you realize how integrated they can be
with nearly every function in your business. This brief will help you understand how the functions link together.
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2011 Phone & Phone System Research Package
From advanced features like unified communications to significant cost savings, there's a compelling case to switch to VoIP in 2011.
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2011 Enterprise Phone Systems Compared & Rated
Make your business phone system decision much easier. The Focus Short List selects our top product picks for different buyer types. Also included is a comprehensive Enterprise Phone Systems Buyer's Guide to get you started.
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Midmarket ERP Comparison Guide
This in-depth guide features eleven of the top enterprise resource planning (ERP) vendors, compared side-by-side on more than twenty features.
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2011 Inside-ERP MRP Comparison Guide
Up to date and down to details, see how the top MRP solutions stack up with this free guide.
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Five Steps for Switching ERP Vendors
Despite the money and time invested in an existing ERP system, some organizations need to switch to a new solution. ERP deployments are notoriously complex, and jumping into a "rip and replace" scenario can be even trickier than installing ERP for the first time. Get a solid start by following these five steps for switching ERP vendors.
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Enterprise Resource Planning (ERP) Comparison Guide
This guide compares 27 of the top Enterprise Resource Planning (ERP) vendors across a variety of features, price points, operating system(s) supported and more.
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The State of ERP Systems in 2011
This is in an interesting period for enterprise resource planning, or ERP, systems, and a potentially volatile one
for ERP vendors. The changes that define the state of ERP in 2011, including simplification, mobility and cloud computing, will continue to shape this wide-ranging business software in the near future.
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Future Tech: Where Will ERP Be in Two Years?
Many ERP systems are deeply entrenched in organizations, and their core technologies are mature -- yet, ERP is in a state of flux. The ERP of the future promises to be simplified, more accessible and easier to use, shaped by trends that began taking hold this year.
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Hidden Gems: 5 ERP Vendors You Might Not Have Considered
The ERP market is evolving and modernizing with new technologies and software delivery modes, including cloud computing, and the old titans of the market -- Epicor, Microsoft, NetSuite, Oracle, Sage, and SAP, for example -- aren't the only game in town. It's a good idea to include newer vendors, too, in your search for an ERP system.
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10 Tips to Optimize Your ERP Initiatives
Enterprise relationship planning, or ERP, is notoriously complex to implement. Working closely with your vendor to configure and customize the solution as necessary, choosing the right delivery model for your organization, and following this list of 10 tips can help you optimize your ERP initiative.
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3 Key ERP Features and How to Use Them Effectively
ERP modules for global enterprises have more features and are more sophisticated than modules for midmarket and smaller companies; modules designed for SMBs are streamlined to fit their requirements. In general, these three modules will deliver basic ERP benefits to any company, regardless of size or industry.
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10 Golden Rules for Choosing an ERP System
Before you can choose a solution, you must consider your organization's business goals, expectations about the benefits you'll gain from ERP, and the business processes that will be integrated with the ERP solution. Following these 10 golden rules will help you choose an ERP system for your organization.
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How to Sell Management on a New ERP System
Enterprise resource planning systems, or ERP systems, have become much more accessible to midsize and even smaller companies in that past three years. Standard features have matured, eliminating much of the guesswork of software selection, while the systems have become easier to deploy and use. Use this checklist to sell your management on a new ERP system.
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ERP Modules for Different Business Types
Enterprise resource planning, or ERP, is a mature segment of the software market. Most features are standard across solutions. Use this checklist to find the ERP modules that are right for your organization, whatever industry you specialize in.
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2011 Enterprise Phone Systems Comparison Guide
This in-depth guide features side-by-side comparisons of multiple topics including:
Basic and advanced features
Management and administration
Security
Support
Pricing
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2011 SMB Phone Systems Comparison Guide
See and compare how other companies, large and small, are successfully using VoIP (Voice Over Internet Protocol) phones for their office telephone system without having to sacrifice features, spend time researching or evaluating vendors.
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How to Sell Management on a New IP Phone System
An Internet Protocol (IP)-based phone system is much more than a few new phones plugged into your network. It transforms your phone system into a next-generation communications hub, complete with cutting-edge technologies that let your organization deliver better customer service while cutting costs.
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3 Key Phone System Features and How to Use Them Effectively
Telephony is undergoing radical change as IP-based phone systems take hold in networks of every size. An IP phone system can now deliver calls over the network as clearly and reliably as the PSTN (public switched telephone network), and more and more companies are even choosing a hosted or cloud-based VoIP (Voice over IP) solution over an installed phone system.
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5 Steps for Switching Phone System Vendors
Even if you've already deployed a VoIP solution, you may want to switch providers to better match features to your organization's requirements or to find better customer services. When it's time to switch telephony vendors, follow these five steps to make the transition as seamless as possible.
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10 Golden Rules for Choosing a Phone System
Like any business-critical system, a telephony system is a major deployment that should be undertaken only after a thorough discovery of both your existing infrastructure and users' needs. Following these 10 golden rules will help you choose a new telephony system for your organization.
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The State of Business Telephony Systems in 2011
Even just a few years ago, a business telephony system was a straightforward installation. Calling features and phone extensions are still important, but new technologies have greatly broadened your choices for a business phone system. Perhaps the most important aspect of any phone system you deploy today is the choices it gives you for future communication initiatives.
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Hidden Gems: 5 Phone Systems Vendors You Might Not Have Considered
When looking for a new phone system vendor, you should consider the major players, of course, such as Avaya, Cisco, and ShoreTel, and providers such as AT&T and Verizon for hosted voice services. But your comparison shopping should also include some lesser known vendors that are succeeding in these IP telephony markets.
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Top Trends in Telephony for 2011 and Beyond
From the first pair of tin cans strung together to the smartphone in almost every urbanite's pocket, no technology has been as radically transformed as the telephone. Modern businesses' reliance on telephony has only grown with each new innovation, and the trends that are shaping telephony in 2011 are likely to become equally necessary to a company's operations.
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Future Tech: Where Will Telephony Be in Two Years?
The future of telephony is more difficult to predict than that of other business technologies. Nevertheless, it's safe to say that the next two years will see significant changes in the way telephony is delivered to users within an organization as well as to the organization itself.
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Trends Report: Customer Relationship Management
Effectively and efficiently managing customer relationships is job No. 1 in most businesses. Are you ready for the coming changes in the customer relationship management (CRM) landscape? What trends should be on your radar in the next 12 months?
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Best Practices for an On-Demand CRM Implementation
Effective customer relationship management (CRM) is critical to the success of your business, and it takes technology-enabled solutions. But the selection and deployment of a CRM solution often proves to be challenging for organizations with complex processes and unique workplace cultures. And, of course, there are additional aspects to consider when implementing an on-demand solution.
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Comparison Guide: On-Premise CRM
This information-packed side-by-side comparison guide compares 12 of the top CRM vendors' features. View it to ensure that you are making the right decision for your company. If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors.
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Comparison Guide: Sales Force Automation
This information-packed comparison guide compares the features and costs of the top 14 SFA solutions. This is a must-read before you make a purchasing decision!
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The True Value of Social Business
Are you confused about how to determine the true value of social business initiatives? That’s not surprising given the various misconceptions circulating about ROI. Results such as influence, engagement, impact or customer satisfaction are not values but benefits.
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2011 Focus Experts' Guide to CRM for Growing Midsize Companies
When a company transitions from a small to a midsize business, growing pains are inevitable. So, how do you continue to grow while still providing the same (or better) customer experience that you did when you were a small business?
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10 Golden Rules for Building Out Your Network Infrastructure
Your company's business network is never static. New technologies emerge, additional users must be supported and upgrades must be made. When it's time to expand your business network, this guide will help you evaluate the needs of your organization against technologies that will provide the best performance for mission-critical applications.
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Ultimate Network Security Toolkit
Data network security is one of the most important data network topics for all companies especially small to midsize owners. Protect your company, employee and customer data from malicious attacks and intrusion to your data network. Learn the 9 most critical factors all small to medium-size businesses should know about data network security.
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Consolidate Your IT Infrastructure
Whether large or small, your current IT infrastructure is likely underutilized and overly complex. This means two things: 1. It’s expensive to operate and 2. It’s a pain to manage. There is a better way. Starting the consolidation process will put you on the path to a less costly, easier to manage, and more efficient IT infrastructure.
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Three Cost-Effective Steps to a Modern Network
This white paper explores three easy and cost-effective steps to help you update and future-proof your network with a few smart IT investments.
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