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Brief Description
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Maximize agent productivity with predictive dialing. Automatically adjust the dialing frequency according to agent availability, number of customers and the abandoned rate. Reach customers quickly by sending a message to a list of numbers with broadcast dialing. The dialer delivers pre-recorded messages to live customers, answering machines and voice mail. Compensate for limited agent availability with progressive dialing. The dialer only dials when an agent is free. Improve personalized contacts and business to business campaigns with preview dialing. Agents are prepared with the customer fil
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