|
Brief Description
|
The Neocase SelfService portal is an on demand customer self-service software solution that enables customers who don't find answers to their questions on the Web to instantly and easily log a new case from within your company's Web site, 24x7. Integrated with the Neocase Knowledge Base, customers can easily search for information, submit new cases, check the status of existing cases or collaborate on an existing case all over the Web thereby reducing your cost to serve.
|