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Brief Description
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RightNow’s cloud-based software applications help you reduce costs and provide your customers with a great customer experience whether you interact with your customers via phone, email, web, live chat, forums, social web sites or feedback surveys. It’s no surprise that in today’s digitally connected world, customers want to choose how and when they’d like to communicate with you. With RightNow’s CRM software, they can—and the customer experience will be the same regardless of the channel they choose.
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