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13 Common Managed Services Blunders: How to Fail as an MSP, Quickly and with Confidence VARs and other IT organizations everywhere are looking at expanding their business offerings by providing managed services to their customers. Company: Dell Inc Type: White Papers Date: April 13, 2010 View details APC Power Protection for Cisco VoIP and IP Telephony Applications Power protection is a crucial component of VoIP & IP Telephony networks and helps to ensure that they meet the demands of today’s business needs. To achieve the levels of high availability required, it is essential that Layer 0 solutions support VoIP & IP Telephony networks, inline with your business requirements. Company: American Power Conversion Corp. Type: White Papers Date: April 19, 2010 View details Customer video: The Power of Choice This four-minute video profiles how Microsoft Dynamics CRM ’fits’ businesses such as Nortel, Renault, Dallas Cowboys, and Mitsubishi Caterpillar Forklift Europe B.V. Company: Microsoft Corporation Type: Video View details 10 Tips in 60 Seconds - CRM Usage This podcast lists ten practical ideas to help increase usage of your SugarCRM application, so your company sees the maximum return on its CRM investment. Company: SugarCRM, Inc. Type: Podcast View details Customer Relationship Management – An Introduction Customer Relationship Management entails all aspects of interaction a company has with its customer, whether it is sales or service related; it starts with the foundation of relationship marketing. Company: Daffodil CRM Type: White Papers View details Web Threat Management: Web 2.0 While Web 2.0 exposes consumers and businesses to a broader spectrum of Web threats. Company: Trend Micro Inc Type: White Papers Date: April 01, 2010 View details Green Networking in the Data Center Over the past thirty years, increased awareness of our effect on the environment has developed into a “green” movement toward more economic and environmental sustainability. Company: Hewlett-Packard Company Type: White Papers Date: January 12, 2010 View details Systems development in the twenty-first century Organizations are no longer confined by the concrete of office buildings or the limitations of travel budgets. Company: IBM Corporation Type: White Papers Date: April 01, 2010 View details DDoS Mitigation – Best Practices for a Rapidly Changing Threat Landscape Although distributed denial of service (DDoS) attacks have become a mainstay of hackers’ arsenals, their profile has changed considerably in the past year or so, making them an even greater threat to companies that conduct business online or have significant investments in their online brand and reputation. Company: VeriSign Type: White Papers Date: March 22, 2010 View details Unleashing Cloud Performance: Making the Promise of Cloud a Reality By 2014, analysts believe that thirty-five percent, or over one-third, of global enterprise IT budgets will be spent on cloud services. Company: Riverbed Type: White Papers Date: April 16, 2010 View details