This post was written by Kara Gibraltor
NetSuite Incorporation’s NetSuite CRM offers the best opportunity management and forecasting capabilities. It is the only hosted CRM application that offers order management / fulfillment, commission / incentive management, channel / partner management, website & analytics, and project tracking. It is capable to support the entire company within a single, integrated solution- from customer relationship management (CRM) to accounting / ERP to Web capabilities. The suite features customizable, real-time dashboards for each employee, providing instant snapshots of key performance indicators (KPIs), such as new leads, opportunities, sales orders, commissions, support cases and forecasts.
Microsoft Corp. has announced the availability of Microsoft Dynamics CRM Online, an on-demand customer relationship management (CRM) service hosted and managed by Microsoft. The new Internet service delivers a full suite of marketing, sales and service capabilities through a web browser or directly into Microsoft Office and Outlook. It provides “instant-on” access to businesses that want a full-featured CRM solution with no IT infrastructure investment or setup required. Microsoft Dynamics CRM Online will have three delivery models that all use the same code base.
CampSoftware has announced FMSmallBusiness (FMSB) specifically designed for small businesses. It is now easier to track and manage all contacts as well as entire calendar of events and activities. FMSB also integrates your documents, schedules, projects, letters, invoices, and more. FMSB is a cross platform database which runs on Mac and Windows using the award winning FileMaker Pro database platform. FMSmallBusiness is a complete solution for running a small business that tracks Contacts, Calendars, Schedules, Activities, Projects, Documents, Letters, Products, Invoices, and more. Think of it as a CRM with more power.