This post was written by Kara Gibraltor
ADAPTcrm software combines collaboration, marketing, sales and extended services management in a single module, providing benefits that include single-point data entry and rapid learning. It adds support for Microsoft SQL Server 2005. ADAPTcrm v5.0 is a feature-rich, simpler, faster and more affordable alternative to traditional, modular CRM suites. It specifically addresses the key failure points of most CRM systems – ease of use, integration, industry focus and customization. Email enhancements include support for GroupWise and email synchronization from Microsoft Outlook’s Sent Items, as well as from subfolders under both Outlook’s Inbox and Sent Items.
Aplicor Enterprise is an impressive and solid product, however, the company does not have the name brand recognition of its primary competitors of Salesforce.com, Oracle, SAP and NetSuite. Reviewers particularly liked ease of use. It is a very strong product for midmarket, enterprise and global organizations. The integration and customization tools are outstanding. However, the product does not work well for small business. While the software is offered in either hosted or on-premise options, the high majority of Aplicor’s customers are clearly hosted.
Achiever Anyware has been developed from the ground up using core Microsoft.NET technologies and is written in C# and using ASP components allowing you to create a customized solution to suit your business needs. You can use Achiever alongside your existing applications to create a complete business solution. Supporting both business and consumer data capture, Achiever is capable of managing the most sophisticated and diverse data management, capture and analysis requirements. Achiever Projects provides your team with the tools to successfully track the progress of a project from initial order through to completion.
Oracle’s Siebel OnDemand CRM Sales Process Coach is a useful tool for providing sales management advice to sales staff. At $70.00 USD per user per month, CRM OnDemand offers the lowest single product price point in the software as a service CRM industry. Very limited feature set. For example, lack of competitive intelligence, no library of centralized collaterals, no content management, no real workflow. While appropriate for small business, this product is not ready for the rigors of mid-market and enterprise clients.
The E.piphany E.6 suite is a unique combination of analytics and customer management; allows personalization; open, standards-based n-tier internet architecture. The software specializes in providing marketing automation, marketing analytics, sales force automation, online solutions and ecommerce applications. It focus on serving large and mid-size companies. It delivers next-generation solutions across marketing, sales, and service that are driven by rich, real-time customer intelligence. With E.piphany, organizations can transform the customer experience by enabling front-line interactions that are more intelligent, informed, and consistent.
Sage SalesLogix is the leading CRM solution for small to medium-sized businesses and divisions of larger enterprises, and is part of the Sage Software family of integrated business management solution. The robust sales automation capabilities in Sage SalesLogix ensure your selling efforts will deliver results. Provide resolutions to issues effectively and efficiently, reduce the time and resources it takes to support your customers, and extend service delivery through 24×7 self-service solutions. Sage SalesLogix is designed to be the CRM solution that works the way you do.
Salesforce.com has become the on-demand CRM software market share leader. Salesforce.com’s strengths include its never before witnessed marketing push, strong brand recognition, reasonable ease of use, good online product documentation and array of programming tools to customize and integrate the product. Salesforce.com disadvantages include high recurring subscription costs, mixed customer support reviews and a lack of feature sets and functionality that forces users to pay extra for AppExchange products or pay for customization tools to accomplish what several other SaaS CRM systems deliver out of the box.
Infusion Software & Consulting’s Infusion CRM is a complete all-in-one hosted solution for small businesses. It allows the users to perform auto-pilot marketing including email, direct mail, fax and voice broadcast. The best aspect of using Infusion CRM is user can avail unlimited technical support with only 2 minutes average wait time. The complete package online training, basic implementation and monthly upgrades included. The software comprises all the main features including from Sales Force Automation to Flexible Reporting.