This post was written by Kara Gibraltor
Infusion Software & Consulting’s Infusion CRM is a complete all-in-one hosted solution for small businesses. It allows the users to perform auto-pilot marketing including email, direct mail, fax and voice broadcast. The best aspect of using Infusion CRM is user can avail unlimited technical support with only 2 minutes average wait time. The complete package online training, basic implementation and monthly upgrades included. The software comprises all the main features including from Sales Force Automation to Flexible Reporting.
Commence CRM boasts of rapid deployment, ease of use, customizability and low cost of ownership. It offers “Freedom of Choice” both on premise and hosted solutions. It ensures flawless mobile support, integration with QuickBook’s and other accounting/ERP systems. It comprises all the basic options from Account/Contact Management and Business Process Automation to Reporting & Analytics. Award winning software, twenty years of industry experience and a proven track record of performance is what differentiates Commence from other CRM providers.
GoldMine’ Enterprise CRM benefits from the input and best practices of the world’s largest CRM user base. The CRM combines the latest technologies in access, integration, and configuration. GoldMine Enterprise is designed for the business that wants its CRM to add significant value, not just automate sales calls. GoldMine Premium enables you to turn more of these opportunities into additional bottom-line value, often by leveraging data you already collect. The CRM features relationship management, sales management, marketing automation, contact management, opportunity management and customer support.
Maximizer CRM is quite simple and is best suitable for large organizations. Users can quickly deploy, learn, use and maintain the Maximizer CRM. It provides multiple Access options including web, Windows desktop, BlackBerry®, Windows Mobile®, and Palm® devices. It features Contact and account management, Sales force automation, Marketing automation, Customer service and support, Microsoft Office® integration, Partner relationship management, Workflow automation, Microsoft Exchange Integration and eCommerce and payment processing. It offers the best value in its class for full-featured CRM.
Microsoft Dynamics® CRM features tight integration with the Microsoft Office® system and Office Outlook, allowing employees to easily pull information from Microsoft Dynamics® CRM into Office system applications such as Microsoft Office® Excel spreadsheet software and Microsoft Office® Word word processing software. It also offers quick and easy access to your data through context-sensitive information for populating forms or taking next steps without changing screens. Customized workspaces allow users to create, save, and reuse favorite views of customer data without the distraction of unneeded information.
NetSuite Incorporation’s NetSuite CRM offers the best opportunity management and forecasting capabilities. It is the only hosted CRM application that offers order management / fulfillment, commission / incentive management, channel / partner management, website & analytics, and project tracking. It is capable to support the entire company within a single, integrated solution- from customer relationship management (CRM) to accounting / ERP to Web capabilities. The suite features customizable, real-time dashboards for each employee, providing instant snapshots of key performance indicators (KPIs), such as new leads, opportunities, sales orders, commissions, support cases and forecasts.
Microsoft Corp. has announced the availability of Microsoft Dynamics CRM Online, an on-demand customer relationship management (CRM) service hosted and managed by Microsoft. The new Internet service delivers a full suite of marketing, sales and service capabilities through a web browser or directly into Microsoft Office and Outlook. It provides “instant-on” access to businesses that want a full-featured CRM solution with no IT infrastructure investment or setup required. Microsoft Dynamics CRM Online will have three delivery models that all use the same code base.