ADAPTcrm software combines collaboration, marketing, sales and extended services management in a single module, providing benefits that include single-point data entry and rapid learning. It adds support for Microsoft SQL Server 2005. ADAPTcrm v5.0 is a feature-rich, simpler, faster and more affordable alternative to traditional, modular CRM suites. It specifically addresses the key failure points of most CRM systems – ease of use, integration, industry focus and customization. Email enhancements include support for GroupWise and email synchronization from Microsoft Outlook’s Sent Items, as well as from subfolders under both Outlook’s Inbox and Sent Items.

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