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Posted on November 19, 2008 in Mid-market CRM, Small Business CRMNo Comments »

This post was written by Kara Gibraltor

Ntractive has announced the launch of Elements SBM 1.0, the hybrid web application offering a robust business management solution for Mac OS X. Elements SBM is an intuitive, elegant business management environment for small-to-medium enterprises (SME) heavily focused on customer relationship management (CRM), project management, personal information management (PIM), inventory management and document management. From the beginning, Elements SBM has been designed to integrate seamlessly with other applications. Elements SBM’s first third-party integration is with MYOB’s AccountEdge, the small business accounting and management software for the Mac.

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Posted on September 23, 2008 in Mid-market CRM, NetSuite, On-Demand CRMNo Comments »

This post was written by Kara Gibraltor

NetSuite Inc., a leading vendor of on-demand, integrated business management software suites for the mid-market enterprise business and divisions of large companies, has announced new capabilities for its flagship CRM product, NetSuite CRM+, featuring AJAX-powered workflows that enhance ease-of-use of marketing automation and knowledge management functionality used in customer support and customer service. These new workflows center around step-wise, dynamic user interaction and are now also supported in the new Firefox 3 web browser, along with other unique industry-leading capabilities of NetSuite such as eXtreme list editing, rich-text editing, drag-and-drop and quick-add portlets.
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Posted on May 20, 2008 in Mid-market CRMNo Comments »

This post was written by Melissa Chang

SAP logoSAP has taken its latest CRM application for its full-blown enterprise resource planning application and ported it to be a fit for mid-sized firnms. This gives SAP’s Business All-in-One group a pre-configured CRM module containing all of the functionality built into its CRM 2007 top-of-the-range product, according to Donal Madden, U.K. channel manager at SAP.

Our approach to All-in-One is to build a template that contains 80% of the most important features and enable customers to deploy that straight out of the box.

Read the full story here.