This post was written by Kara Gibraltor
NetSuite Incorporation’s NetSuite CRM offers the best opportunity management and forecasting capabilities. It is the only hosted CRM application that offers order management / fulfillment, commission / incentive management, channel / partner management, website & analytics, and project tracking. It is capable to support the entire company within a single, integrated solution- from customer relationship management (CRM) to accounting / ERP to Web capabilities. The suite features customizable, real-time dashboards for each employee, providing instant snapshots of key performance indicators (KPIs), such as new leads, opportunities, sales orders, commissions, support cases and forecasts.
NetSuite Inc., a leading vendor of on-demand, integrated business management software suites for the mid-market enterprise business and divisions of large companies, has announced new capabilities for its flagship CRM product, NetSuite CRM+, featuring AJAX-powered workflows that enhance ease-of-use of marketing automation and knowledge management functionality used in customer support and customer service. These new workflows center around step-wise, dynamic user interaction and are now also supported in the new Firefox 3 web browser, along with other unique industry-leading capabilities of NetSuite such as eXtreme list editing, rich-text editing, drag-and-drop and quick-add portlets.