This post was written by Kara Gibraltor

Microsoft Corp. has announced the availability of Microsoft Dynamics CRM Online, an on-demand customer relationship management (CRM) service hosted and managed by Microsoft. The new Internet service delivers a full suite of marketing, sales and service capabilities through a web browser or directly into Microsoft Office and Outlook. It provides “instant-on” access to businesses that want a full-featured CRM solution with no IT infrastructure investment or setup required. Microsoft Dynamics CRM Online will have three delivery models that all use the same code base.

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This post was written by Kara Gibraltor

PipelineDeals, which bills itself as “the simple CRM company,” has launched new lead capability that “converts the money spent on trade shows and other lead generation activities into revenue through efficient use of sales team’s time and energy,” the company officials say. The new lead capability lets sales teams evaluate, contact and organize sales leads. Described by PipelineDeals’ officials as a “simple and intuitive” lead management product, it “enables sales teams to identify opportunities that are more likely to become paying customers.”
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This post was written by Kara Gibraltor