This post was written by Kara Gibraltor
NetSuite Incorporation’s NetSuite CRM offers the best opportunity management and forecasting capabilities. It is the only hosted CRM application that offers order management / fulfillment, commission / incentive management, channel / partner management, website & analytics, and project tracking. It is capable to support the entire company within a single, integrated solution- from customer relationship management (CRM) to accounting / ERP to Web capabilities. The suite features customizable, real-time dashboards for each employee, providing instant snapshots of key performance indicators (KPIs), such as new leads, opportunities, sales orders, commissions, support cases and forecasts.
Verticals onDemand, a CRM products-for-pharma vendor, has launched a new category of on-demand applications, “Mobility-as-a-Service,” described by company officials as providing offline access to the VBioPharma CRM system. Life sciences companies “can deploy mobile applications that do not require additional maintenance costs or effort to support and enhance,” the company said. The new VMobile application runs on any Microsoft Windows XP or Vista-based laptop or Tablet PC. Like other multitenant SaaS applications, all VMobile users run the same version of the underlying software code, enabling back-office upgrades.
NetSuite Inc., a leading vendor of on-demand, integrated business management software suites for the mid-market enterprise business and divisions of large companies, has announced new capabilities for its flagship CRM product, NetSuite CRM+, featuring AJAX-powered workflows that enhance ease-of-use of marketing automation and knowledge management functionality used in customer support and customer service. These new workflows center around step-wise, dynamic user interaction and are now also supported in the new Firefox 3 web browser, along with other unique industry-leading capabilities of NetSuite such as eXtreme list editing, rich-text editing, drag-and-drop and quick-add portlets.