This post was written by Kara Gibraltor
ADAPTcrm software combines collaboration, marketing, sales and extended services management in a single module, providing benefits that include single-point data entry and rapid learning. It adds support for Microsoft SQL Server 2005. ADAPTcrm v5.0 is a feature-rich, simpler, faster and more affordable alternative to traditional, modular CRM suites. It specifically addresses the key failure points of most CRM systems – ease of use, integration, industry focus and customization. Email enhancements include support for GroupWise and email synchronization from Microsoft Outlook’s Sent Items, as well as from subfolders under both Outlook’s Inbox and Sent Items.
Sage SalesLogix is the leading CRM solution for small to medium-sized businesses and divisions of larger enterprises, and is part of the Sage Software family of integrated business management solution. The robust sales automation capabilities in Sage SalesLogix ensure your selling efforts will deliver results. Provide resolutions to issues effectively and efficiently, reduce the time and resources it takes to support your customers, and extend service delivery through 24×7 self-service solutions. Sage SalesLogix is designed to be the CRM solution that works the way you do.
Infusion Software & Consulting’s Infusion CRM is a complete all-in-one hosted solution for small businesses. It allows the users to perform auto-pilot marketing including email, direct mail, fax and voice broadcast. The best aspect of using Infusion CRM is user can avail unlimited technical support with only 2 minutes average wait time. The complete package online training, basic implementation and monthly upgrades included. The software comprises all the main features including from Sales Force Automation to Flexible Reporting.
CampSoftware has announced FMSmallBusiness (FMSB) specifically designed for small businesses. It is now easier to track and manage all contacts as well as entire calendar of events and activities. FMSB also integrates your documents, schedules, projects, letters, invoices, and more. FMSB is a cross platform database which runs on Mac and Windows using the award winning FileMaker Pro database platform. FMSmallBusiness is a complete solution for running a small business that tracks Contacts, Calendars, Schedules, Activities, Projects, Documents, Letters, Products, Invoices, and more. Think of it as a CRM with more power.
Ntractive has announced the launch of Elements SBM 1.0, the hybrid web application offering a robust business management solution for Mac OS X. Elements SBM is an intuitive, elegant business management environment for small-to-medium enterprises (SME) heavily focused on customer relationship management (CRM), project management, personal information management (PIM), inventory management and document management. From the beginning, Elements SBM has been designed to integrate seamlessly with other applications. Elements SBM’s first third-party integration is with MYOB’s AccountEdge, the small business accounting and management software for the Mac.
Mobile CRM software vendor W-Systems has acquired its 200th small business customer for its mobile CRM products for the small business market. W-Systems has reported increased customer acceptance for its mobile CRM software product w-Mobile over recent months, with “over 180 installed sites actively operating with a little as two users to as many as one hundred at a single installation site.” WMobile is a mobile telephone client for the GoldMine CRM system and provides bi-directional interaction with the company’s organizational CRM system.
In the past, customer relationship management (CRM) tools were often outside the reach of small businesses due to its complexity and high cost. However, with the increasing availability of CRM tools on the Internet, small business executives can manage their relationships with customers across a team of colleagues easily.